Privacy Policy

1. What data we collect

We may collect:

• Contact and account information: name, email address, phone number, company or organization, when you sign up, contact us, request a demo, or use our services.
• Usage and account data: information about how you use our services (including apps we build for clients, such as AttorneyDesk), login activity, preferences, and similar data necessary to provide and improve our services.
• Communications: messages you send to us (e.g. via contact forms, support, or chat) and related metadata.
• Technical data: IP address, browser type, device information, and similar technical data when you use our websites or services.

2. How we use it

We use the information we collect to:

• Provide, operate, and maintain our services and applications.
• Authenticate users and manage accounts.
• Send account-related and service notifications (e.g. booking confirmations, client portal invites, login or verification codes).
• Respond to support requests and communicate with you.
• Improve our services, security, and user experience.
• Comply with legal obligations and enforce our terms.

3. Sharing of information

We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.

We may share personal information only:

• With service providers who assist us (e.g. hosting, email delivery, SMS/messaging, analytics), under contracts that limit their use of the data to providing services to us.
• When required by law (e.g. subpoena, court order, or applicable regulation) or when we believe in good faith that disclosure is necessary to protect rights, safety, or property.
• In connection with a merger, sale, or restructuring of our business, subject to the same privacy commitments.

4. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure; we encourage you to use strong credentials and to contact us if you suspect any unauthorized use of your account.

5. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal or contractual retention requirements.
• Object or restrict certain processing in some jurisdictions.

To exercise these rights or ask questions about your data, please contact us using the details in the Contact section below. We will respond in accordance with applicable law.

6. SMS and messaging

For services that send SMS (e.g. client portal invites, one-time passwords or login codes, appointment reminders):

• We use your phone number only to deliver those messages and to support the related service.
• Message and data rates may apply as determined by your carrier.
• You can opt out of promotional SMS at any time (e.g. by replying STOP). For help, reply HELP or contact us using the information below.

7. Updates to this policy

We may update this Privacy Policy from time to time. We will post the latest version at https://appvera.app/privacy-policy and will indicate the “Last updated” date at the top of the page. Continued use of our services after changes constitutes acceptance of the updated policy where permitted by law.

8. Contact

For privacy-related questions, requests, or complaints:

• Email: contact@appvera.app
• Website: Contact form at appvera.app

AppVera LLC will respond to privacy inquiries in a reasonable time frame.